Professional Reporting & Key Account Management
Support for Every Account
Whether you’re a long-standing partner or a new client, these services are available to all our accounts.
Every customer benefits from the same dedicated support, proactive management, and transparent communication — ensuring consistency and peace of mind from day one.
Dedicated In-Office Key Account Manager
Experience seamless service with a dedicated in-office Key Account Manager as your single point of contact for clear communication and proactive support. To ensure continuity, a secondary “buddy” Account Manager is always available to cover periods of leave.
Detailed Visit Reports
Stay informed with comprehensive reports delivered the next working day after every visit. Each report provides a clear summary of completed work, progress updates, and tailored recommendations for ongoing or future maintenance needs.
Why Choose Ground Up?
End-to-End Maintenance Management
Proactive, Time-Saving Maintenance
Comprehensive & Specialist Services
24/7 Emergency Support
Who Are We Working With?
Recent Case Studies
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21 January, 2025How To Address Property Mould and Moisture Issu...
Maintaining a mould-free property is essential for tenant satisfaction and preserving property value. This case study explores the internal corrective and redecoration work carried out to address persistent moisture issues...
21 January, 2025How To Address Property Mould and Moisture Issues Ef...
Maintaining a mould-free property is essential for tenant satisfaction and preserving property value. This case study explores the internal corrective and redecoration work carried out to address persistent moisture issues...
Read More -
19 December, 2024H2-Oh No! How Ground Up's Out Of Hours Team Cam...
Ground Up specialises in providing out-of-hours response services for properties nationwide, offering solutions to unexpected challenges, including unique and time-sensitive issues. One notable example of our capability was our rapid...
19 December, 2024H2-Oh No! How Ground Up's Out Of Hours Team Came To ...
Ground Up specialises in providing out-of-hours response services for properties nationwide, offering solutions to unexpected challenges, including unique and time-sensitive issues. One notable example of our capability was our rapid...
Read More -
18 December, 2024Restoring Functionality to a Damaged ACO Drain
At Ground Up, we specialise in addressing renovations and repairs. This covers structural and drainage challenges that can compromise safety and functionality. Recently, we encountered a damaged ACO drain that...
18 December, 2024Restoring Functionality to a Damaged ACO Drain
At Ground Up, we specialise in addressing renovations and repairs. This covers structural and drainage challenges that can compromise safety and functionality. Recently, we encountered a damaged ACO drain that...
Read More
