Professional Reporting & Key Account Management
Support for Every Account
Whether you’re a long-standing partner or a new client, these services are available to all our accounts.
Every customer benefits from the same dedicated support, proactive management, and transparent communication — ensuring consistency and peace of mind from day one.
Dedicated In-Office Key Account Manager
Experience seamless service with a dedicated in-office Key Account Manager as your single point of contact for clear communication and proactive support. To ensure continuity, a secondary “buddy” Account Manager is always available to cover periods of leave.
Detailed Visit Reports
Stay informed with comprehensive reports delivered the next working day after every visit. Each report provides a clear summary of completed work, progress updates, and tailored recommendations for ongoing or future maintenance needs.
Why Choose Ground Up?
End-to-End Maintenance Management
Proactive, Time-Saving Maintenance
Comprehensive & Specialist Services
24/7 Emergency Support
Who Are We Working With?
Recent Case Studies
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19 December, 2025Tackling a Stubborn Rat Infestation
When a cluster of neighbouring homes began noticing signs of rat activity, Ground Up Property Group were called in to investigate. Our team carried out a full site inspection, cleared...
19 December, 2025Tackling a Stubborn Rat Infestation
When a cluster of neighbouring homes began noticing signs of rat activity, Ground Up Property Group were called in to investigate. Our team carried out a full site inspection, cleared...
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11 December, 2025Lifting and Re-Laying Pathway Slabs for a Lasti...
Over time, this pathway had become uneven and hazardous, with wobbling slabs and weeds growing through the joints. Although only two areas were affected, our inspection showed the rest would...
11 December, 2025Lifting and Re-Laying Pathway Slabs for a Lasting Fi...
Over time, this pathway had become uneven and hazardous, with wobbling slabs and weeds growing through the joints. Although only two areas were affected, our inspection showed the rest would...
Read More -
05 December, 2025Out-of-Hours Board-Up: Fast Response to Keep th...
A recent out-of-hours call-out saw our team respond quickly to a shattered window posing a safety risk. As a replacement couldn’t be fitted immediately, we carried out a secure board-up...
05 December, 2025Out-of-Hours Board-Up: Fast Response to Keep the Pro...
A recent out-of-hours call-out saw our team respond quickly to a shattered window posing a safety risk. As a replacement couldn’t be fitted immediately, we carried out a secure board-up...
Read More
