Professional Reporting & Key Account Management
Support for Every Account
Whether you’re a long-standing partner or a new client, these services are available to all our accounts.
Every customer benefits from the same dedicated support, proactive management, and transparent communication — ensuring consistency and peace of mind from day one.
Dedicated In-Office Key Account Manager
Experience seamless service with a dedicated in-office Key Account Manager as your single point of contact for clear communication and proactive support. To ensure continuity, a secondary “buddy” Account Manager is always available to cover periods of leave.
Detailed Visit Reports
Stay informed with comprehensive reports delivered the next working day after every visit. Each report provides a clear summary of completed work, progress updates, and tailored recommendations for ongoing or future maintenance needs.
Why Choose Ground Up?
End-to-End Maintenance Management
Proactive, Time-Saving Maintenance
Comprehensive & Specialist Services
24/7 Emergency Support
Who Are We Working With?
Recent Case Studies
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25 October, 2025How Ground Up Keep Your Empty Apartments in Wor...
Empty apartments can quickly develop problems if left unchecked — dried-out toilets causing unpleasant odours, stagnant water leading to blockages, and small leaks turning into costly repairs. Our team provides routine...
25 October, 2025How Ground Up Keep Your Empty Apartments in Working ...
Empty apartments can quickly develop problems if left unchecked — dried-out toilets causing unpleasant odours, stagnant water leading to blockages, and small leaks turning into costly repairs. Our team provides routine...
Read More -
10 October, 2025Rapid Scene Securing After Vehicle Impact
When a vehicle collided with a building wall, Ground Up Property Group was urgently called to secure the scene. Our team quickly established an exclusion zone, cleared debris, and assessed...
10 October, 2025Rapid Scene Securing After Vehicle Impact
When a vehicle collided with a building wall, Ground Up Property Group was urgently called to secure the scene. Our team quickly established an exclusion zone, cleared debris, and assessed...
Read More -
21 January, 2025How To Address Property Mould and Moisture Issu...
Maintaining a mould-free property is essential for tenant satisfaction and preserving property value. This case study explores the internal corrective and redecoration work carried out to address persistent moisture issues...
21 January, 2025How To Address Property Mould and Moisture Issues Ef...
Maintaining a mould-free property is essential for tenant satisfaction and preserving property value. This case study explores the internal corrective and redecoration work carried out to address persistent moisture issues...
Read More
