Professional Reporting & Key Account Management
Support for Every Account
Whether you’re a long-standing partner or a new client, these services are available to all our accounts.
Every customer benefits from the same dedicated support, proactive management, and transparent communication — ensuring consistency and peace of mind from day one.
Dedicated In-Office Key Account Manager
Experience seamless service with a dedicated in-office Key Account Manager as your single point of contact for clear communication and proactive support. To ensure continuity, a secondary “buddy” Account Manager is always available to cover periods of leave.
Detailed Visit Reports
Stay informed with comprehensive reports delivered the next working day after every visit. Each report provides a clear summary of completed work, progress updates, and tailored recommendations for ongoing or future maintenance needs.
Why Choose Ground Up?
End-to-End Maintenance Management
Proactive, Time-Saving Maintenance
Comprehensive & Specialist Services
24/7 Emergency Support
Who Are We Working With?
Recent Case Studies
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04 January, 2026Solar Panel Maintenance & Restoration
When a commercial property’s solar system started losing efficiency due to dirt build-up, water-damaged isolators, and shading from overgrown vegetation, Ground Up Property Group stepped in to help. Over two...
04 January, 2026Solar Panel Maintenance & Restoration
When a commercial property’s solar system started losing efficiency due to dirt build-up, water-damaged isolators, and shading from overgrown vegetation, Ground Up Property Group stepped in to help. Over two...
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28 December, 2025Residential Security Systems & Ensuring Public ...
When a multi-occupant building’s main door entry system failed, Ground Up responded swiftly to keep residents safe and secure. Our engineers attended site, coordinated access with a locksmith, and discovered...
28 December, 2025Residential Security Systems & Ensuring Public Safety
When a multi-occupant building’s main door entry system failed, Ground Up responded swiftly to keep residents safe and secure. Our engineers attended site, coordinated access with a locksmith, and discovered...
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19 December, 2025Tackling a Stubborn Rat Infestation
When a cluster of neighbouring homes began noticing signs of rat activity, Ground Up Property Group were called in to investigate. Our team carried out a full site inspection, cleared...
19 December, 2025Tackling a Stubborn Rat Infestation
When a cluster of neighbouring homes began noticing signs of rat activity, Ground Up Property Group were called in to investigate. Our team carried out a full site inspection, cleared...
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