Professional Reporting & Key Account Management
Support for Every Account
Whether you’re a long-standing partner or a new client, these services are available to all our accounts.
Every customer benefits from the same dedicated support, proactive management, and transparent communication — ensuring consistency and peace of mind from day one.
Dedicated In-Office Key Account Manager
Experience seamless service with a dedicated in-office Key Account Manager as your single point of contact for clear communication and proactive support. To ensure continuity, a secondary “buddy” Account Manager is always available to cover periods of leave.
Detailed Visit Reports
Stay informed with comprehensive reports delivered the next working day after every visit. Each report provides a clear summary of completed work, progress updates, and tailored recommendations for ongoing or future maintenance needs.
Why Choose Ground Up?
End-to-End Maintenance Management
Proactive, Time-Saving Maintenance
Comprehensive & Specialist Services
24/7 Emergency Support
Who Are We Working With?
Recent Case Studies
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06 November, 2025Blocked Drain? Ground Up To The Rescue
Residents reported slow-draining sinks and pooling water near the kitchen, caused by a blocked external gully drain filled with grease, food waste, and debris. Our drainage specialists identified poor water...
06 November, 2025Blocked Drain? Ground Up To The Rescue
Residents reported slow-draining sinks and pooling water near the kitchen, caused by a blocked external gully drain filled with grease, food waste, and debris. Our drainage specialists identified poor water...
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31 October, 2025Ground Up's Approach To Investigating Asbestos ...
We conducted a comprehensive survey at a two-storey medical practice to assess asbestos-containing materials (ACMs) and check for Reinforced Autoclaved Aerated Concrete (RAAC). Our inspection confirmed that no RAAC or...
31 October, 2025Ground Up's Approach To Investigating Asbestos & Kee...
We conducted a comprehensive survey at a two-storey medical practice to assess asbestos-containing materials (ACMs) and check for Reinforced Autoclaved Aerated Concrete (RAAC). Our inspection confirmed that no RAAC or...
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25 October, 2025How Ground Up Keep Your Empty Apartments in Wor...
Empty apartments can quickly develop problems if left unchecked — dried-out toilets causing unpleasant odours, stagnant water leading to blockages, and small leaks turning into costly repairs. Our team provides routine...
25 October, 2025How Ground Up Keep Your Empty Apartments in Working ...
Empty apartments can quickly develop problems if left unchecked — dried-out toilets causing unpleasant odours, stagnant water leading to blockages, and small leaks turning into costly repairs. Our team provides routine...
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