Behind every great customer experience is a team of dedicated professionals who are here to help.

Our expert team are passionate about providing solutions, answering questions, and ensuring your needs are met with care and efficiency.

From troubleshooting issues to guiding you through processes, every team member is committed to delivering excellent service with a smile. We’re here to make your experience as seamless as possible, and we’re proud to introduce the people who make it all happen.

Senior Leadership Team

DIRECTORS

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Antony Jones
Board Director/CEO
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Paul Clarke
Board Director/COO
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Hannah Clarke
Board Director
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Craig Macfarlane
Finance Director

TEAM LEADERS

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Marcelle Ludford
Head of Operations
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Lucy Scott
Head of Culture & Brand Strategy
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Shannon Grosvenor
Service Desk Manager
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Tom Palmer
Service Desk Manager (Out-of-Hours)
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Shiva Sharma
Contractor & Compliance Manager
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Charlotte King
Business Development Manager

Have a question?

If you you need help, get in touch with one of our service desk team today. Whether you need your boiler checking or a new extention, we're here to help every step of the way.

Get in touch