Behind every great customer experience is a team of dedicated professionals who are here to help.

Our expert team are passionate about providing solutions, answering questions, and ensuring your needs are met with care and efficiency.

From troubleshooting issues to guiding you through processes, every team member is committed to delivering excellent service with a smile. We’re here to make your experience as seamless as possible, and we’re proud to introduce the people who make it all happen.

Senior Leadership Team

DIRECTORS

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Antony Jones
Board Director/CEO
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Paul Clarke
Board Director/COO
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Hannah Clarke
Board Director
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Craig Macfarlane
Finance Director
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Russell Beck
Associate Director

TEAM LEADERS

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Lucy Scott
Head of Culture & Brand Strategy
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Shannon Grosvenor
Service Desk Manager
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Tom Palmer
Service Desk Manager (Out-of-Hours)
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Nick Griffin
Maintenance Operative Manager
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Callyn van de Merwe
Office Manager

Our Experts

SERVICE DESK TEAM

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Mindy Hammond
Service Desk Team Leader
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Ceri Langham
Key Account Manager
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Stephanie Course
Key Account Manager
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Gini Chamberlain
Key Account Manager
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Emily Perrin
Key Account Manager
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Sharia Monsur
Key Account Manager
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Lydia Jinks
Key Account Manager
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Daniel Cook
Compliance & Operations Planner
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Emma Sugars
Key Account Manager
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Kelly Withall
Service Desk Coordinator (Out-of-Hours)
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Lelethu Vulmazonke
Operations Assistant
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Benjamin Donley
Key Account Manager Support

FINANCE & QUOTES TEAM

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Mathew Collings
Credit Controller
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Marésa Pienaar
Management Accountant
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Kirstie Felix
Management Accountant Assistant
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Orrin Holland
Operations Assistant

BUSINESS SUPPORT & MARKETING TEAMS

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Arianna Molinari
Executive Assistant/ Business Support
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Shamila Nasir
Executive Assistant/ Business Support
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Rebecca MacPherson
Client Engagement/ Social Media Coordinator

Have a question?

If you you need help, get in touch with one of our service desk team today. Whether you need your boiler checking or a new extention, we're here to help every step of the way.