We’re thrilled to announce that our Employee of the Month for April is the amazing Katie, our dedicated and ever-reliable Service Desk Coordinator here at Ground Up!
Katie’s journey with us began in the Finance team as a Customer Resolution Advisor, supporting our Credit Controller. From day one, her drive, adaptability, and can-do attitude stood out. It wasn’t long before she transitioned into the Service Desk, where she’s become an absolutely vital member of the team.
What makes this recognition extra special is that Katie was nominated by her colleagues — a true testament to the respect and appreciation she’s earned across the business. She’s known for always being willing to help, building strong relationships with stakeholders, and doing it all with a calm efficiency that makes everything run just a little more smoothly.
These days, Katie keeps our service operations ticking — from arranging jobs and preparing quotes to coordinating facilities maintenance for our customers. No matter how busy things get, she always brings her trademark positivity and professionalism to the table.
Katie, your hard work doesn’t go unnoticed. You've grown so much in your role over the past year, and your confidence and contributions continue to inspire those around you.
Thank you for everything you do — and happy 1-year anniversary at Ground Up! We're so lucky to have you on the team.
