Last updated: 1st January 2023

Ground Up Property Services Ltd (registered number 11788976), whose registered office is at 12b Sun Street, Waltham Abbey, Essex, England, EN9 1EE, knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy and forms part of our website terms and conditions (‘Website Terms’).

By accepting our Website Terms or by visiting any pages under the www.groundup-property.co.uk domain, (‘the Website’) you are accepting and consenting to the practices described in this Privacy Policy.

The Website is brought to you by Ground Up Property Services Ltd.

Ground Up Property Services Ltd believes it is important to protect your Personal Data (as defined in the General Data Protection Regulation 2016 and the Data Protection Act 2018) and we are committed to giving you a personalised service that meets your needs in a way that also protects your privacy. This policy explains how we may collect Personal Data about you. It also explains some of the security measures we take to protect your Personal Data and tells you certain things we will do and not do. You should read this policy in conjunction with the Website Terms.

When we first obtain Personal Data from you, or when you take a new service or product from us, we will give you the opportunity to tell us if you do or do not want to receive information from us about other services or products (as applicable). You can do this by letting us know when your account is set up. You may change your mind at any time by emailing us at the address below.

1. Collecting Information – We may collect Personal Data about you from several sources, including the following:
2. Using Your Personal Information
3. Protecting Information – We have strict security measures to protect Personal Data.
4. The internet
5. Cookies – Ground Up Property Services Ltd use and deploy cookies in order to facilitate an enjoyable user experience when visiting our website. A full list and explanation of what cookies are can be found by referring to our cookie policy here
6. Links
7. Employment Applicants
8. International Transfers
9. Retention of Your Personal Data
10. Your Rights And How To Opt Out Or Request Changes
11. Further Information
12. Contacting The Regulator – Ground Up Property Services Ltd is always keen in the first instance to resolve any issues or complaints you might have. However, you have the right to make a complaint with the Information Commissioner’s Office (ICO) by calling 0303 123 1113 or online www.ico.org.uk/concerns.